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Dispute Resolution Process


We would like to hear from you

FTMSGlobal is committed to forming positive relationships with its students. It is committed to creating an environment in which all staff performs their duties with efficiency, fairness, integrity and due care. When feedback is provided by students, FTMSGlobal is committed to resolving the issues quickly, fairly and with respect for confidentiality.

In order to assist FTMSGlobal in providing continuous excellent service and education, all students are encouraged to complete an evaluation questionnaire when provided. This is conducted quarterly for the academic courses and biannually for the Professional Accounting courses.

Acknowledgement of receipt of feedback is within 1 day.

Based on the nature of the feedback, resolution where necessary, will be within 20 days.

Dispute Resolution Process


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Student / CPE Info